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I've been hacked!
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| Acicenthel | Date: Monday, 07.30.2012, 7:54 PM | Message # 1 |
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Newbie
Group: Users
Messages: 16
Status: Offline
| I lost all of my items!
Here are the item names:
The prophecy set!
And my Staff! :/
Staff of the Shadow flame!
Thank you!
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| Gerthel | Date: Monday, 07.30.2012, 7:58 PM | Message # 2 |
 Nice
Group: Moderators
Messages: 129
Status: Offline
| Okay. I shall lock the account and send all the items back to you.
I suggest you download and anti-virus software that'll clean your computer you may have key-logger, I'll do some investigation, but for some strange reason you've got the same IP as me! 
Don't worry. I'll try and solve this issue for you!
Kind Regards,
Gerthel.
If you need support please create a ticket in-game or via our new help desk. http://ice-wow-support.tk
Message edited by Gerthel - Tuesday, 07.31.2012, 12:10 PM |
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| Gerthel | Date: Monday, 07.30.2012, 8:04 PM | Message # 3 |
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Nice
Group: Moderators
Messages: 129
Status: Offline
| Items have been restored!
Please feel free to contact us again!
If you need support please create a ticket in-game or via our new help desk. http://ice-wow-support.tk
Message edited by Gerthel - Tuesday, 07.31.2012, 12:10 PM |
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| ExonatioN | Date: Monday, 07.30.2012, 9:33 PM | Message # 4 |
 Insect
Group: Moderators
Messages: 92
Status: Offline
| Next time i would suggest you to be more carefull, never give out ur Info, not even to a GM.
And get a hard password, not sure how u Got hacked but since the population are so low u probably did something "wrong" then.
Sorry for bad typing, I'm on my IPhone.
-ExonatioN
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| Gerthel | Date: Monday, 07.30.2012, 9:36 PM | Message # 5 |
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Nice
Group: Moderators
Messages: 129
Status: Offline
| Yes, Do not give your account details to anyone not even someone very close to. GM's shall never ask for your password, if they do please ignore it!
If you need support please create a ticket in-game or via our new help desk. http://ice-wow-support.tk
Message edited by Gerthel - Tuesday, 07.31.2012, 12:11 PM |
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| Acicenthel | Date: Monday, 07.30.2012, 9:41 PM | Message # 6 |
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Newbie
Group: Users
Messages: 16
Status: Offline
| Thanks, you managed to get all my items back. Nice work Friendly GM! 
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| Gerthel | Date: Monday, 07.30.2012, 11:01 PM | Message # 7 |
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Nice
Group: Moderators
Messages: 129
Status: Offline
| I'm glad I was able to assist you with your problem! If you require anymore assistance please contact us via Forum or In-game ticket by clicking the "Red question mark" button in your action bar!
If you need support please create a ticket in-game or via our new help desk. http://ice-wow-support.tk
Message edited by Gerthel - Tuesday, 07.31.2012, 12:11 PM |
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| Socta-Ad | Date: Tuesday, 07.31.2012, 2:32 AM | Message # 8 |
 Owner
Group: Administrators
Messages: 40
Status: Offline
| Wow, we're a new server and someone's already been hacked!  But me and Gerthel managed to restore your items.
Owner of IceWoW
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| Gerthel | Date: Tuesday, 07.31.2012, 12:12 PM | Message # 9 |
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Nice
Group: Moderators
Messages: 129
Status: Offline
| WoW WoW, You did it not me! =)
If you need support please create a ticket in-game or via our new help desk. http://ice-wow-support.tk
Message edited by Gerthel - Tuesday, 07.31.2012, 12:12 PM |
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